LTV:CAC Ratio · Ecommerce (D2C Retail)
Ecommerce (D2C Retail) LTV:CAC Ratio
The 2024 percentile distribution for LTV:CAC Ratio in the ecommerce (d2c retail) vertical, sourced from HubSpot State of Marketing 2024 (derived for ecommerce).Derived row — interpolated from the primary source plus adjacent verticals. See “Derivation notes” below.
Where does your rate sit?
Source: HubSpot State of Marketing 2024 (derived for ecommerce) · 2024 · derived
Derivation notes
Ecommerce LTV:CAC is typically lower than SaaS due to single-transaction model. DTC subscription boxes and high-repeat-purchase categories (coffee, supplements) achieve 4-8:1. Fashion and electronics struggle to achieve 3:1 without loyalty program infrastructure. Calculated over 12-month LTV window.
Source
HubSpot State of Marketing 2024 (derived for ecommerce)
Source data published 2024 ·
Curated by Paulo de Vries, operator of ConversionBench. Every benchmark links to its primary source.