Travel (Booking, Hotel, Airline) · Purchase / Paid Conversion stage

Travel (Booking, Hotel, Airline) purchase / paid conversion benchmarks

User makes a financial transaction — one-time purchase (ecommerce, course), subscription start (SaaS, media), first paid order (marketplace). The metric most tied to revenue. CVR here varies enormously by business model: 1-3% ecommerce (visitor-to-purchase), 15-30% SaaS (trial-to-paid).

Stage 7 of 8 · typical drop-off 75.00%

Metrics that measure this stage

1 of 5 stage metrics have cited benchmarks for Travel (Booking, Hotel, Airline). The rest are still being researched.

Swipe horizontally to see the study name and source details.

Metricp25p50p75Study / source
Trial-to-Paid Conversion Rate ↑Research pending — see cross-industry data—
Cart Abandonment Rate↓ Derived76.0%87.0%92.0%Baymard Institute 2024
Checkout Completion Rate ↑Research pending — see cross-industry data—
LTV:CAC Ratio ↑Research pending — see cross-industry data—
CAC Payback Period ↑Research pending — see cross-industry data—

Where this stage sits in the funnel

  1. Awareness (no cited data yet)
  2. Traffic / Visitor (no cited data yet)
  3. Engagement
  4. Signup / Lead Capture
  5. Activation (no cited data yet)
  6. Trial / Evaluation (no cited data yet)
  7. Purchase / Paid Conversion
  8. Retention / Return (no cited data yet)